Privacy Policy

Privacy Policy

Last Updated: 25 August 2026

Smart Source Trading LTD ("we", "us", "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our online store.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Your name

  • Billing and delivery address

  • Email address

  • Telephone number

  • Order and transaction information

  • Products purchased or viewed

  • Information you provide when contacting our customer service

  • Device, browser, and website usage information

We only collect information that is reasonably necessary to operate our business and provide our services.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfil your orders

  • Arrange delivery of your purchases

  • Process payments

  • Provide customer support

  • Communicate with you about your orders

  • Handle returns, refunds, and complaints

  • Improve our website, products, and services

  • Prevent fraud and protect the security of our website

  • Comply with applicable legal and regulatory requirements

  • Send marketing communications where you have provided the appropriate consent or where otherwise permitted by law

3. Payment Information

Payments made through our store may be processed by third-party payment providers.

We generally do not store your complete payment card details on our own systems. Payment information is handled by the relevant payment provider in accordance with its own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, and improve your shopping experience.

Some cookies may be placed by third-party services that operate on our behalf or provide services used by our website.

Where required by law, we will request your consent before using non-essential cookies.

5. Third-Party Services

We may use trusted third-party service providers to help us operate our business, including services relating to:

  • Website hosting and ecommerce

  • Payment processing

  • Order fulfilment

  • Delivery and shipping

  • Analytics

  • Customer support

  • Marketing and advertising

These providers may process personal information only as necessary to provide their services or as otherwise permitted by applicable law.

6. Sharing Your Information

We do not sell your personal information.

We may share relevant information with trusted service providers, delivery companies, payment processors, professional advisers, or authorities where necessary to operate our business, fulfil orders, protect our business, or comply with legal obligations.

7. International Data Transfers

Some of our service providers may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection laws.

8. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing services, resolving disputes, maintaining business records, and meeting legal, accounting, and regulatory requirements.

10. Your Privacy Rights

Depending on your circumstances and applicable UK data protection law, you may have rights including:

  • The right to request access to your personal information

  • The right to request correction of inaccurate information

  • The right to request deletion of certain personal information

  • The right to restrict certain processing

  • The right to object to certain processing

  • The right to request data portability where applicable

  • The right to withdraw consent where processing is based on consent

You may also have the right to object to direct marketing.

To exercise your rights, please contact us using the details below.

11. Marketing Communications

If you choose to receive marketing communications from us, we may send information about products, offers, promotions, or other updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in our marketing emails or by contacting us.

12. Children's Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal requirements.

Any updated version will be posted on this page with a revised "Last Updated" date.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Company: Smart Source Trading LTD
Email: info.smartsourcetrading@gmail.com

If you have a concern about how we handle your personal information, you also have the right to contact the UK Information Commissioner's Office (ICO) where applicable.

Smart Source Trading LTD is committed to handling customer information responsibly and in accordance with applicable UK data protection requirements.